Business Analyst Quality Assurance

We are seeking a dedicated and detail-oriented Software Business and Quality Analyst to join our healthcare project team. This hybrid role, which focuses on requirements and quality testing, plays a critical role in analyzing business processes, ensuring compliance with industry regulations, and delivering high-quality healthcare software solutions through our software quality assurance process.

The ideal candidate will bring a strong understanding of healthcare workflows, technical proficiency, understanding of software quality assurance, and a passion for improving patient care through technology.

Key Responsibilities

Business Analysis

Requirements Gathering & Documentation:

• Collaborate with clinical, operational, and IT stakeholders to understand healthcare business needs, workflows, and compliance requirements.

• Elicit, document, and prioritize detailed functional and non-functional requirements.

• Develop Requirement and Design Documents, Use Cases, and process models.

• Act as liaison between clinical staff, business stakeholders, and technical teams to translate healthcare needs into technical solutions.

Process Improvement:

• Analyze healthcare workflows to identify inefficiencies, redundancies, or gaps.

• Propose and document process improvements to optimize patient care, operational efficiency, and data security.

Quality Assurance

Test Planning & Execution:

• Design test plans as well as oversee the design of test cases and test scripts specific to healthcare applications, including EHR systems, lab systems, and billing platforms.

• Oversee and participate in the execution of functional, integration, regression, and user acceptance testing (UAT) with a focus on healthcare-specific scenarios such as clinical workflows and patient data management.

• Conduct API testing for healthcare integrations such as HL7 or other interoperability standards.

Defect Tracking & Reporting:

• Identify, log, and track software issues using JIRA.

• Collaborate with developers to troubleshoot and resolve issues promptly.

Required Qualifications

• Bachelor's degree in Health Informatics, Computer Science, Information Systems, or a related field.

• 7+ years of combined experience in business analysis and quality assurance within the healthcare domain.

• Proficiency with MS Office tools and issue tracking systems (ex. JIRA)

• Knowledge of healthcare regulations, including HIPAA, HITECH, and GDPR.

• Basic SQL knowledge for querying healthcare databases.

• Excellent communication, problem-solving, and organizational skills.

• Excellent business and technical writing skills.

Preferred Qualifications

• Familiarity with EHR systems (e.g., Epic, Cerner, Meditech) or other healthcare platforms.

• Understanding of healthcare interoperability standards (e.g., HL7, FHIR, ICD-10, CPT).

• Certification in healthcare-related disciplines (e.g., CPHIMS, CBAP, ISTQB).

Key Competencies

• Healthcare Industry Knowledge: Understanding of clinical workflows, patient data management, and regulatory compliance is desired.

• Analytical Thinking: Ability to assess complex healthcare processes and identify areas for improvement.

• Attention to Detail: Meticulous approach to testing and documentation, ensuring data accuracy and system quality.

• Collaboration: Comfort working across clinical, operational, and technical teams.

• Time Management: Ability to prioritize and manage multiple projects.